Privacy policy

The company processes a series of personal data of users, whether they are registered or not, when they use the JLD TRANS SRL website and/or any service offered by our company.

This document is intended to inform you about the processing of your personal data, as well as how we will respect the rights you have as a data subject according to Regulation 2016/679, called from now on GDPR (General Data Protection Regulation).

1. Who is responsible for processing your data?

JLD TRANS SRL, based in Romania, Bascov village, Bascov commune, Azurului street, no. 9, Arges county, postal code 117045, is the operator of personal data according to the legislation regarding the protection of personal data that is collected and processed through the JLD TRANS SRL website and/or in the context of the services offered through or in connection with the website.

2. What is personal data and what is the purpose of its processing?

Personal data is information related to a person that can be identified directly or indirectly. The processing of personal data is done in accordance with the expressed consent. JLD TRANS SRL collects personal data to communicate as efficiently as possible with the client, including:

• identification data
• data for pickup, validation, shipping and invoicing
• the fulfillment of legal obligations in the context of the provision of services through the website, including obligations in fiscal matters as well as archiving
• marketing activities including the transmission by means of remote communication means of the products and services offered
• performing various analyses, reports on how the website works, making personalized offers and improving the experience on our website
• identifying and resolving complaints and traffic monitoring

3. How do we gain personal data?

We can get customer data both directly and indirectly:

• Direct: from the customer after filling out a form, receiving an email or a phone call in which the data was communicated
• Indirect: by accessing our website, in which case the information we can collect is your name, email address and various additional information

4. Duration of data processing

JLD TRANS SRL will process your personal data as long as necessary to achieve the processing purposes.

As a customer, we will process your personal data for the entire duration of the contractual relationship and, subsequently, according to the legal obligations that fall under the responsibility of JLD TRANS SRL.

Data processing is done in accordance with the expressed consent, being used as long as necessary to fulfill the purpose and can be deleted at the customer’s request.

5. Analyzes and statistics regarding the functionality of the website

We may use personal data provided by our users or that we collect for the purpose of performing analysis and statistics regarding our services, including how the site operates or the services are provided. The analyzes and statistics we do help us better understand how we can improve our services or website functionality.

6. Fulfillment of legal obligations

Sometimes data processing is necessary to fulfill our legal obligations, such as:

• reporting to the relevant tax authorities
• keeping accounting records
• data archiving according to applicable legislation

7. Who do we disclose data to?

We may disclose your personal data to:

1. entities and/or persons authorized by us who are involved in the provision of services, including the provision of commercial communications
2. for the purpose of complying with any legal obligation or decision of a judicial authority, public authority or government body
3. if we are required or otherwise permitted to do so under applicable law

8. What rights do you have as a data subject?

According to the law, you have the following rights as a data subject:

1. The right of access - you can obtain confirmation that we are that we are processing your personal data, as well as information on the specifics of the processing
2. The right to change - you can ask us to change your incorrect personal data or, according to the case, to complete data that is incomplete
3. the right to erase - you can request deleting personal data when: 
   • they are no longer necessary for the purposes for which we collect and process them 
   • you have withdrawn your consent for data processing and we can no longer process them on other legal grounds 
   • the data is processed against the law 
   • data must be deleted according to relevant legislation
4. Withdrawal of consent and the right to object - you can withdraw your consent to the processing of data based on consent at any time. You can also object at any time to processing for marketing purposes, including profiling for this purpose, as well as processing based on the legitimate interest of the company, for reasons related to your specific situation.
5. Restriction under certain conditions - you can request the restriction of the processing of your personal data
6. The right to data portability to the extent that we process data by automated means, you can require us to provide your data in a structured, frequently used and machine readable form. If you ask us to do so, we may transfer your data to another entity if technically possible
7. The right to file a complaint with the supervisory authority - you have the right to file a complaint with the data processing supervisory authority if you believe that your rights have been violated: National Authority for the Supervision of Personal Data in Romania, Blvd. Gheorghe Magheru 28-30, sector 1, postal code 010336 Bucharest, Romania anspdcp@dataprotection.ro